The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 519 |
| Houston, TX | 409 |
| Philadelphia, PA | 219 |
| Seattle, WA | 193 |
| Atlanta, GA | 178 |
| Washington, D.C., DC | 171 |
| Denver, CO | 166 |
| Sacramento, CA | 136 |
| Minneapolis, MN | 130 |
| Detroit, MI | 112 |
| San Francisco, CA | 89 |
| Portland, OR | 84 |
| Miami, FL | 82 |
| Indianapolis, IN | 78 |
| Brooklyn, NY | 73 |
| Orlando, FL | 68 |
| Pittsburgh, PA | 62 |
| Boston, MA | 60 |
| Oakland, CA | 53 |
| Charlotte, NC | 50 |
| Jacksonville, FL | 44 |
| Tampa, FL | 43 |
| Baltimore, MD | 40 |
| Tacoma, WA | 38 |
| Phoenix, AZ | 37 |
| Mechanicsburg, PA | 36 |
| Saint Paul, MN | 34 |
| New York City, NY | 34 |
| Reno, NV | 30 |
| Dallas, TX | 30 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Sean Cameron (@scriptcomes1st) reported fromTownship of Center, IndianaWay to go Comcast/@Xfinity...2.2 seconds left in the Furman/Virginia game and you do a test of the Emergency Broadcast system.
- Saiyan Life (@A1Sauced_Up) reported
Damn @YouTubeTV another price hike? Might as well go back to Xfinity for all this.
- Phenn (She/Her) (@LairofLore) reported
Soooo, I figured out why my lights were being borked on stream yesterday, long story shortPhone wasn't on the home wifi, but it looks suspiciously like my modem was doing that creepy xfinity, let us use your router as a hotspot, thing, so getting everything re-locked down.
- Miles McAlpin (@JMilesM) reported
Is a week day during March Madness the worst possible time that @Xfinity could have an outage in my area?
- Hero (@HeroWoof) reported
They just ran Google Fiber to my house (finally, **** you xfinity) but while they were here and I was gone they broke the back window on the rodeo and didn't say anything so that's cool.
- Brian Elco*ck (@brianelco*ck) reported
I have been a customer of @Xfinity for more than 10 years. There have been ups and downs with that service over the years, but generally the service has been fantastic and reliable. Cheaper, faster fiber came to my neighborhood so I canceled Xfinity service. Not a good time.
- Chuck (@BeardownETH) reported
please @Xfinity fix the internet. It's time for March Madness!!!!
- RROSE (@withmeorwhat) reported
xfinity internet when its good its good but when its bad its the plague geez louise
- Maria Amelia Park 🏳️🌈🇺🇸🇬🇧🏴🇳🇬 (@MariaAmeliaPark) reported
So, guess what? @Xfinity randomly did today what thwy said they were going to do yesterday? Upgrade the lines and create an internet outage. I rescheduled my session for nothing! #changingproviders
- Tony Stark (@MikeL570) reported
I don’t understand how streaming is ahead of my cable tv box @Xfinity please fix this. And please change your name to xstream. Billion $$$ idea. @XfinityStream @XfinitySupport #marchmadness2023
- rebecca (@rebeccamiehl) reported
I think Xfinity easily has one of the worst automated systems I’ve ever called into
- Maria Amelia Park 🏳️🌈🇺🇸🇬🇧🏴🇳🇬 (@MariaAmeliaPark) reported
So, guess what? @Xfinity randomly did today what they said they were going to do yesterday. Upgrade the lines and create an internet outage. I rescheduled my session for nothing! #changingproviders
- Nick Street (@NickStreetFNC) reported
Actually **** Comcast for running an emergency alert test right before the final shot of the Virginia game
- Jason Hooper (@Jaso581) reported
It's sad that I'd rather just take the $100 dollar charge than deal with xfinity customer service and try and get a refund. Oh what sorry try AGAIN.
- Joe (@LocustAutoX) reported
Death, taxes, and @Xfinity having a major service outage in my area on the first day of the NCAA tournament. Way to go guys... Glad that the billions you received from the federal government for infrastructure investment went to your investors instead of your services.
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